You’re a problem-solver and easily connect with customers. You exceed their expectations with your guidance, knowledge, and real passion for helping people. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time.
We are looking for a talented At Home Support Agent to assist our customers. You will be providing high-level support through chat and email.
You can multitask across multiple chats simultaneously, resolve a variety of complex issues and comfortably navigate a technical environment. You effortlessly engage, explaining step by step solutions with patience and an approach tailored to each individual customer. You’re not only here to help travelers with their questions, but also provide an incredible customer experience.
Because you’ll work independently from home, you’ll need the discipline and ability to work remotely from coworkers and management.
Available to attend approximately 1 week of required online training on a fixed schedule that may include weekends.
A quiet workspace, ergonomic chair, and desk High-speed Internet service (5 megabits download and 1 megabit upload) from a reliable provider.
Peninsula Visa is a private expediter of visas and passports. We assist travelers with visas for all over the world and expedite the process of them obtaining a US passport.
Individuals seeking employment at Peninsula Visa are considered without regard to race, color, religion, national origin, age, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.